This page explains how to request deletion of your SkuulMaster Family account and associated personal data, what is deleted, and how long it takes.
Email support@skuulmaster.com with the subject "Account deletion request" and include the phone number you use to sign in to the App, so we can locate and verify your account.
We may contact you to verify the request (for example, by sending a one-time code to your phone) before deleting data, to protect against unauthorized deletion.
Upon a verified request, we delete the personal data tied to your guardian login, including:
Preferences stored on your device (notification settings, language) are removed when you sign out and uninstall the App.
| Data | Retention after a verified deletion request |
|---|---|
| Guardian account & login identity | Deleted within 30 days |
| App profile & student-link confirmations | Deleted within 30 days |
| Security/sign-in audit logs | Retained briefly only where required for security or legal compliance, then deleted |
| Student's school records | Not affected — controlled by the school |
We process verified deletion requests within 30 days. We'll confirm by email once your account has been deleted.
Signing out (More → Settings → Sign out) ends your session on the device but does not delete your account. Use the email request above to delete your account and data.